Search found 116 matches

by Carter J
2015-02-11T05:34:11-07:00
Forum: Bugs
Topic: Issue with opening resolution changed TIFF file in Photoshop
Replies: 23
Views: 24499

Re: Issue with opening resolution changed TIFF file in Photoshop

Any suggestions how to deal with these kind of files (containing Profile-tiff:37724), so that we can open the files in Photoshop???
by Carter J
2015-02-09T06:28:02-07:00
Forum: Users
Topic: Output image not preserving CMYK color ratios and Blue lines misplaced
Replies: 4
Views: 3237

Re: Output image not preserving CMYK color ratios and Blue lines misplaced

Sorry, I don't have Photoshop. Gimp and MS Photo Viewer show no blue lines. If they are vectors, IM will ignore them. If you are not converting colorpaces, why do you have any "-profile" operations? Your output is JPG. This is lossy, so it will change pixel values. If you are not converti...
by Carter J
2015-02-06T05:43:40-07:00
Forum: Users
Topic: Output image not preserving CMYK color ratios and Blue lines misplaced
Replies: 4
Views: 3237

Re: Output image not preserving CMYK color ratios and Blue lines misplaced

1. You are converting to another profile. This changes pixel values. 2. What blue lines? Hi, For both input and output image, we got same profile using below command. 1. You are converting to another profile. This changes pixel values identify -format %[profile:icc] InputImage.jpg U.S. Web Coated (...
by Carter J
2015-02-06T03:56:37-07:00
Forum: Users
Topic: Output image not preserving CMYK color ratios and Blue lines misplaced
Replies: 4
Views: 3237

Output image not preserving CMYK color ratios and Blue lines misplaced

Hi, We are facing below two issues after resolution change from 72 to 300 for a JPEG-CMYK: 1. CMYK color ratio's of input file and output file differs 2. Blue lines on input image are misplaced in output image (we can view the blue lines in both input image and output image only in Photoshop, below ...
by Carter J
2015-01-27T21:36:14-07:00
Forum: Users
Topic: Transparent TIFF lost background
Replies: 12
Views: 11904

Re: Transparent TIFF lost background

I would explicitly flatten, eg: convert Input.tif[0] -units pixelsperinch -resample 72 -background white -flatten output.jpg Note: I resample after reading the input. I don't know if that is better, as you have a clipping path. Thanks, Above command working fine for this image. But, we cannot inclu...
by Carter J
2015-01-19T07:18:31-07:00
Forum: Users
Topic: Transparent TIFF lost background
Replies: 12
Views: 11904

Re: Transparent TIFF lost background

JPEG does not support transparency, so "none" is black. Use "-background white" (or whatever color you'd like the transparent parts to become). Hi, We have tried above options, but still issue exists. We also tried without "background" option in the command. In both ca...
by Carter J
2015-01-19T06:53:39-07:00
Forum: Users
Topic: Transparent TIFF lost background
Replies: 12
Views: 11904

Transparent TIFF lost background

Hi, In TIFF-to-JPEG conversion, we are losing transparency and background becomes black. Command Used: convert -units pixelsperinch -resample 72 Input.tif[0] output.jpg and convert -units pixelsperinch -resample 72 -background none Input.tif[0] output.jpg How to maintain background transparency? Ide...
by Carter J
2015-01-19T02:47:23-07:00
Forum: Bugs
Topic: Issue with opening resolution changed TIFF file in Photoshop
Replies: 23
Views: 24499

Re: Issue with opening resolution changed TIFF file in Photoshop

Thanks for providing us with the files. There must be something wrong in the metadata since -strip works. Can you open the image when you use -resize instead of -resample? If that does work can you strip only the 8bim, icc or xmp profile to detect which profile is causing this problem. We are modif...
by Carter J
2015-01-09T06:22:43-07:00
Forum: Bugs
Topic: Issue with opening resolution changed TIFF file in Photoshop
Replies: 23
Views: 24499

Re: Issue with opening resolution changed TIFF file in Photoshop

I think you will need to provide one of the problematic files so the developers can see what is going on. You can upload to dropbox.com and put the URL here or if the file is private, you can send directly to one of the developers. If you need the latter, respond so and one of them will give you th...
by Carter J
2015-01-06T05:05:00-07:00
Forum: Bugs
Topic: Issue with opening resolution changed TIFF file in Photoshop
Replies: 23
Views: 24499

Re: Issue with opening resolution changed TIFF file in Photoshop

What happens with the command if you put the -resample after reading the input and also add -strip between them to remove the meta data? Does it work then? Just a test to see if the meta data is being corrupted or modified incorrectly. Hi, We tried -strip and now file opens in Photoshop without any...
by Carter J
2015-01-04T22:22:48-07:00
Forum: Bugs
Topic: Issue with opening resolution changed TIFF file in Photoshop
Replies: 23
Views: 24499

Re: Issue with opening resolution changed TIFF file in Photoshop

Does it also happen when you put the commands in the correct order: // not: convert -units pixelsperinch -resample 150 inputImage.tif[0] outputImage.tiff // but: convert inputImage.tif[0] -units pixelsperinch -resample 150 outputImage.tiff And can you reproduce the issue with the latest version of ...
by Carter J
2014-12-29T05:39:12-07:00
Forum: Bugs
Topic: Issue with opening resolution changed TIFF file in Photoshop
Replies: 23
Views: 24499

Issue with opening resolution changed TIFF file in Photoshop

Hi, When we are trying to open a resolution changed TIF file in Photoshop, we are experiencing below error: Could not complete your request because the file is not compatible with this version of Photoshop Command Used: convert -alpha off -units pixelsperinch -resample 150 inputImage.tif[0] -profile...
by Carter J
2014-12-03T22:42:52-07:00
Forum: Users
Topic: Unable to generate Output image with specified dimensions
Replies: 1
Views: 3180

Unable to generate Output image with specified dimensions

Hi, We are trying to convert a image to specific size 500X500 but the output image is having different dimensions. Ex: Before conversion: C:\Users\carterj>identify -verbose C:\Users\carterj\Desktop\IMG_1557.JPG Image: C:\Users\carterj\Desktop\IMG_1557.JPG Format: JPEG (Joint Photographic Experts Gro...
by Carter J
2014-11-13T05:54:19-07:00
Forum: Users
Topic: Issue with opening resolution changed TIFF file in Photoshop
Replies: 2
Views: 3018

Re: Issue with opening resolution changed TIFF file in Photoshop

Yes, we are able to open inputImage using PS
by Carter J
2014-11-13T05:02:02-07:00
Forum: Users
Topic: Issue with opening resolution changed TIFF file in Photoshop
Replies: 2
Views: 3018

Issue with opening resolution changed TIFF file in Photoshop

Hi, When we are trying to open a resolution changed TIF file in Photoshop, we are experiencing below error: Could not complete your request because the file is not compatible with this version of Photoshop Command Used: convert -alpha off -units pixelsperinch -resample 72 inputImage.tif[0] -profile ...